As Director of Operations for The W Real Estate Group, Michelle is the driving force behind the team's day-to-day success. A licensed REALTOR® in North Carolina and Virginia, she has called Raleigh home for more than 20 years, and she brings deep local knowledge to everything she does.
Michelle leads the team's administrative staff and virtual assistants, directs agent training, and oversees CRM strategy and client relations. Her systems-first approach keeps the business running smoothly. Agents are equipped to perform at their best, and every client receives a seamless, high-touch experience. She is passionate about elevating this exceptional team, and she makes sure the work behind the scenes matches the results clients see.
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